Local Password Reset

A local password reset is how we refer to resetting passwords when you have direct access to the machine hosting the SafeHouse volume needing to be reset. By direct access, we mean that you are able to either physically walk up to the machine and sit down at the keyboard, or, you can accomplish the same thing using some kind of remote desktop software.

Steps to Perform a Local Reset

Follow these steps to perform a local password reset:

  1. Launch the password reset dialog and select the Local Reset tab.

  2. Enter your administrator credentials using a password or smartcard.

  3. Choose a new volume password.

  4. Click the OK button.

Using Smartcards

Learn more about using smartcards to perform local password resets.

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