Remote Reset Instructions

Performing a remote password reset is relatively easy. All steps are performed using the Password Reset dialog.

Step-by-Step Instructions

The broad steps for remotely resetting a password are described below. Please click on the individual steps for additional instructions.

1. Launch the password reset dialog and select the Remote Reset tab.

2. Click the Request Password Reset button.

3. Fill out the Password Reset Request Form and click Send.

4. Wait for the administrator to approve the request.

5. Once approved, choose a new volume password and click OK.