Product Support

Technical Support

Technical Support

If you have a question about SafeHouse, we encourage you to see if your question might be answered using some of the links found on the left. We hear many of the same questions over and over again, and we've tried to address the most common ones here online to help serve you better.

Support Policy

SafeHouse technical support is provided by email unless you have purchased an extended support plan (site licenses only). Our email support is first rate and we frequently respond within a few hours or less after receiving your request.

Support Department:

Please email your question to .

Extended Support Plan / Site Licenses

If you have purchased an extended support plan and require live phone assistance, please call the phone number provided to you at the time of purchase.

Activation Keys

Please remember to install your SafeHouse activation key after purchasing our software. This can be done either during or after running the setup program.

How to install your activation key.

Lookup lost activation keys.